Shipping Policy

At Zunaisha Store, we deliver orders across Pakistan. We work with trusted courier partners to ensure your order reaches you safely and on time.

Delivery Areas

We currently offer shipping within Pakistan only.

We do not currently offer international shipping.

Processing Time

Orders are usually processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

After dispatch, estimated delivery times are:

• Major cities: 2–5 business days
• Other areas: 3–7 business days
• Remote areas: Delivery may take additional time depending on the courier service.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed at checkout or communicated to you before your order is confirmed.

Shipping charges may vary depending on the delivery location, order size, weight, or applicable promotional offers.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations within Pakistan.

For COD orders, you are required to provide accurate contact and delivery information and be available to receive the order.

We reserve the right to contact customers to confirm COD orders before dispatch.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or another available communication method.

You can use the tracking information to check the status of your shipment through the applicable courier service.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and contact number.

Zunaisha Store is not responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address, unavailable recipient, or inability to contact the customer.

Additional delivery charges may apply if an order needs to be re-shipped because of incorrect information provided by the customer.

Delayed or Lost Orders

Although we work with reliable courier partners, delivery delays can occasionally occur.

If your order is significantly delayed or appears to be lost, please contact us so we can coordinate with the courier and investigate the shipment.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or video evidence of the package and product.

Any claim for a damaged, incorrect, or defective product will be handled according to our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact Zunaisha Store through the contact information provided on our website.

Zunaisha Store — Delivering Across Pakistan