Refund policy

Return & Refund Policy – Zuhaisha Store

Thank you for shopping with Zuhaisha Store. We value your trust and aim to provide the best quality products and service.

1. Return Eligibility
You can request a return within 7 days of receiving your order. To qualify:

• The product must be unused and in original condition

• Item must be returned in original packaging

• Proof of purchase (order number) is required

2. Non-Returnable Items
We do not accept returns for:

• Used or damaged items (unless defective on arrival)

• Items returned after 7 days

• Products damaged due to improper use

3. Damaged or Defective Products
If you receive a damaged or defective product, contact us within 48 hours of delivery.
Please provide:

• Clear photos or video of the issue

• Your order number

After verification, we will offer a replacement or full refund.

4. Refund Process

• Once approved, refunds are processed within 5–7 business days

• Refunds will be sent via bank transfer, EasyPaisa, or JazzCash

5. Shipping Costs

• Return shipping charges are the responsibility of the customer

• Original delivery charges are non-refundable

6. Order Cancellation

• Orders can be cancelled before shipment

• Once dispatched, orders cannot be cancelled

7. Contact Us
If you have any questions, feel free to contact Zuhaisha Store:

• WhatsApp: 03079009867

We are committed to making your shopping experience smooth and reliable.